Recent news from Vita Media Group

CRM Manager

Vita Media Group in Skopje is looking for a full-time CRM Campaign Manager to join our CRM team.

Building and executing marketing campaigns based on specific customer segmentation
Setting up, documenting, and maintaining CRM procedures, such as welcome offers, promotional calendars, bonus offers, and more.
Data-driven management of the players’ lifecycle starting from acquisition to retention
Working closely with the Marketing and Sales departments to define the retention strategy per market and segment.
Creating email templates and marketing materials in collaboration with the Content and Graphics department
Analyzing historical revenue performance and forecasting future performance from CRM activities
Working closely with the BI team to constantly improve targeting and campaign performance.
Doing a comprehensive promotion/campaign analysis on a daily basis and presenting it to the key stakeholders

Have experience in CRM execution in the iGaming industry or a company operating with online services
Knowledge of CRM systems and processes
Skills in campaign management based on performance metrics
Ability to demonstrate strong analytical and cost management skills
You are a team player and have the ability to work in a startup environment where priorities can shift on a weekly basis
You are not afraid to ask questions and have test & learn approach

Work experience in a team within a fast-paced environment
Training in all the systems that the company uses, so you have the tools needed to perform your duties
Proactive and helpful colleagues. A fun group of people to work with
Necessary onboarding and training
Private insurance
Coffee & Snacks
Free parking and great office location – Park Residence
Lunch package with partial company coverage

Apply by sending your CV to contact_mk@vitamediagroup.com with “Application – CRM Manager” as subject