Vita Media Group in Skopje is looking for a full-time CRM Campaign Manager to join our CRM team.
The main daily tasks and objectives will revolve around:
- Building and executing marketing campaigns based on specific customer segmentation
- Setting up, documenting, and maintaining CRM procedures, such as welcome offers, promotional calendars, bonus offers, and more.
- Data-driven management of the players’ lifecycle starting from acquisition to retention
- Working closely with the Marketing and Sales departments to define the retention strategy per market and segment.
- Creating email templates and marketing materials in collaboration with the Content and Graphics department
- Analyzing historical revenue performance and forecasting future performance from CRM activities
- Working closely with the BI team to constantly improve targeting and campaign performance.
- Doing a comprehensive promotion/campaign analysis on a daily basis and presenting it to the key stakeholders
We think the following skills/experience would work the best:
- Have experience in CRM execution in the iGaming industry or a company operating with online services
- Knowledge of CRM systems and processes
- Skills in campaign management based on performance metrics
- Ability to demonstrate strong analytical and cost management skills
- You are a team player and have the ability to work in a startup environment where priorities can shift on a weekly basis
- You are not afraid to ask questions and have test & learn approach
What we offer:
- Work experience in a team within a fast-paced environment
- Training in all the systems that the company uses, so you have the tools needed to perform your duties
- Proactive and helpful colleagues. A fun group of people to work with
- Necessary onboarding and training
- Private insurance
- Coffee & Snacks
- Free parking and great office location – Park Residence
- Lunch package with partial company coverage
Apply
Apply by sending your CV to contact_mk@vitamediagroup.com with “Application – CRM Manager” as subject